Administrative Technologies
About Us
Administrative Technologies provides information technology products and services for the administrative and business functions of Illinois State University. The organizational unit is comprised of Business Intelligence and Technology Solutions (BITS), eMerge, and Enterprise Systems Support (ESS). Our focus is to create value-added solutions for the campus community in the most efficient and effective manner. We are results-oriented and look for ways to provide continuous improvement of the processes of Illinois State University.
Our guiding principles include:
- People (highly skilled and with integrity)
- Customer Relationships (collaboration, loyalty, and service)
- Continuous Improvement (quality and critical thinking)
- Accountability (individual work and stewardship)
- Transparency (open, inclusive, and respectful)
- Knowledge Creation (verified, analyzed, disseminated, and protected)
Contact Us
Administrative Technologies
Julian Hall 228
Campus Box 3410
Normal, IL 61790-3410
Telephone: (309) 438-3611
Fax: (309) 438-3027
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The university’s current mainframe hardware is reaching the end of its projected service life.
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Staff Augmentation
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Hours of Operation
Administration:
- Mon-Fri 7:00am-5:00pm
- (309) 438-3611
Enterprise Service Desk
- 24/7 - Ph. (309) 438-3308
ESS Client Services Help Desk:
- 24/7 - Ph. (309) 438-1818
