Training Videos

What is Cherwell? (An Overview of the Cherwell Tool)

Learn about the Cherwell tool used by Illinois State University staff. 

Overview of Office 365: Migration - Annuitant

Learn about the migration to Office 365 at Illinois State University in regards to email and calendaring services. This video is intended for Annuitants.

Overview of Office 365: Migration

Learn about the migration to Office 365 at Illinois State University in regards to email and calendaring services. This video is intended for Faculty and Staff.

How to Unblock Appointments in Appointment Manager and Microsoft Outlook

Appointment Manager is a web-based application that allows you to sync appointments with your Outlook calendar. If you have blocked appointments in Appointment Manager, you must unblock the appointments before they will appear in your online profile.

How to Create Appointments in Appointment Manager

Appointment Manager is a web-based application that allows you to sync appointments with your Outlook calendar. This video will inform you on how to create new appointments in Appointment Manager.

How to Create Appointments in Appointment Manager Using Outlook

Appointment Manager is a web-based application that allows you to sync appointments with your Outlook calendar. This video will inform you on how to create new appointments in Appointment Manager.

How to Block Appointments in Appointment Manager and Microsoft Outlook

Appointment Manager is a web-based application that allows you to sync appointments with your Outlook calendar. Appointment Manager allows you to block appointments, which will hide the appointments from view on your online profile.

How to Cancel Appointments in Appointment Manager and Microsoft Outlook

Appointment Manager is a web-based application that allows you to sync appointments with your Outlook calendar. If a student has already reserved an appointment with you, you can cancel the appointment. Canceling the appointment will notify the student.

How to Share a Profile in Appointment Manager

Appointment Manager is a web-based application that allows you to sync appointments with your Outlook calendar. You have to share your online profile in Appointment Manager before individuals can sign up for appointments with you.

How to Create a Profile in Appointment Manager

Appointment Manager is a web-based application that allows you to sync appointments with your Outlook calendar. To set up appointment hours in Appointment Manager, you must first create a profile.