Training Videos

Completing Pre-Student Teaching Experience Documents

This video describes how student will complete the pre-student teaching document at Illinois State University.

Introduction to Cherwell at Illinois State University

This recording of a classroom training session is intended for employees of Illinois State University who will use Cherwell to manage incidents, service requests, knowledge articles, change records, and the CMDB.

Knowledge Management in Cherwell at Illinois State University

This recording of a classroom training session is intended for employees of Illinois State University who will use Cherwell to create and manage knowledge articles.

Incident Management & Service Requests in Cherwell at Illinois State University

This recording of a classroom training session is intended for employees of Illinois State University who will use Cherwell to manage incidents and service requests.

Change Management & the CMDB in Cherwell at Illinois State University

This recording of a classroom training session is intended for employees of Illinois State University who will use the Change Management and/or Configuration Management Database (CMDB) features of Cherwell.

Faculty Center Overview

Learn how to use Faculty Center to view your class schedule, view your final exam schedule, view the students in your classes (including student photos), and how to email your students.

Check Your Degree Progress at Illinois State University

Learn how to access your advisement report to check progress towards your degree. This video also shows you how to see classes that will fulfill your degree requirements and explains how to contact your advisor. 

Roommate Search and Request at Illinois State University

Learn how to search for and request a roommate through the Housing & Dining Application portal at Illinois State University.

To Do Lists and Holds for Students at Illinois State University

Learn how to view your To Do List items and Holds in the Student Service Center at Illinois State University.

Granting Overrides at Illinois State University

Learn how to perform class overrides in Campus Solutions. This video is intended for academic advisors and other University staff members who will use Campus Solutions to grant overrides.