Yes, your current address (ULID@ilstu.edu or ULID@IllinoisState.edu) will not change.
Illinois State is migrating its email service to provide our students, faculty, staff and annuitants with a common email and calendar interface. Our campus will benefit from the new email service by having increased storage space on OneDrive for Business, enhanced built-in security features, integration with the Microsoft Office 365 applications for desktop and mobile applications, and an improved user interface.
This transition happens mostly behind the scenes. You will be able to use the same method to access your email and calendar that you do now. Your email and calendar data in the old system transfers to the new system (for some users, an additional step will be required to do this). You will need to go to a new web address when accessing the new system through a web browser (Office365.IllinoisState.edu) and will have to add new accounts to any mobile devices you use to access your ISU email and calendar. Detailed instructions, as well as trained IT support staff, are available to help make these changes. In Office 365, you have more features, applications and more storage available to you than in the old system.
You can access your Office 365 email by going to Office365.IllinoisState.edu and logging in with your email address, using the following format: firstname.lastname@example.org and your ULID password. Once you log into Office 365, click on the Mail app. Refer to the following knowledge articles for assistance with accessing and using Office 365 email.
Email clients (software) such as Microsoft Outlook, Apple Mail, Windows Mail, and Thunderbird can be used to access your Office 365 email account.
With this transition to the Office 365 mail service, you will need to add a new email account to your devices. Select the following article for your device or contact the Technology Support Center at (309) 438-HELP for assistance.
You will retain the same email address and access you currently have as an annuitant. You will be contacted by the Technology Support Center to assist with your transition. In the meantime, continue to access your email as you do currently.
Yes. Your Redbird Mail inbox, email messages, and contacts are available to view in Redbird Mail. New email and replies will no longer be delivered for you to Redbird Mail as of the time you transition to Office 365. However, you may respond to any messages that are in the Redbird Mail inbox prior to your transition.
No, your email can come with you to Office 365. Depending upon how you accessed your email in the old system, it will be waiting for you in your new Office 365 account or you will need to take a step to bring it in. If you do not see your current email in your inbox, refer to the following Knowledge Base article:
Delegate and resource access and functionality will work as it does in the old system, but there is additional work involved in getting them set up in the new system. Your IT support team will work with you to address these special accounts.
When you configure your Android device, you add the new email account and it will ask if you wish to sync information. To remove the sync for SMS, refer to the following Knowledge Base article:
No. Email forwards will be removed in the migration to Office 365 email. Emails can be forwarded from Office 365 email to another email account by setting up an “Inbox Rule” using the following:
No. New and modified nicknames requests are unavailable. Email messages sent to nicknames that were established before October 25, 2015, will continue to be delivered to your mailbox. However, you will no longer be able to tell if an email message was sent to a nickname or your primary email address.
Contacts in Redbird Mail will not be moved to "My Contacts" in Office 365, therefore typing an email in the To: field will not auto-complete with your previous contact information. Also, any addresses that autocompleted for you in the old system after you typed the first few letters may not immediately do so in the new system. The new system will need time to relearn your frequent contacts.
Email signatures from Redbird Mail will not be moved to Office 365. New signatures will need to be created in the new system.