Our Customers

Our customers include Illinois State University staff and administrators, students and faculty, external partners and vendors, alumni and emeritus, and the Board of Trustees.

Administrative Technologies treats its customers first as partners, and as appropriate, we will be their advocates and/or solution providers. We will strive to be as inclusive as possible, conduct ourselves professionally, transparently and always with the highest level of integrity.

Our customer approach is to clearly understand the diverse needs of administrative IT customers, establish customer-centric success criteria, thoroughly analyze need versus capability, prioritize customer needs in a fair and equitable manner, communicate progress with our customers and continually measure our performance on our ability to meet customer needs.